How I tamed the voices in my head

Eleanor Longden, 25, started hearing voices when she was a teenager. But, contrary to the usual perception of inner voices, Longden says hers weren't destructive: "It was rather mundane, simply giving me a narration of some of the day-to-day things I was doing. In many ways, the voice was companionate because it was reminding me that I was carrying on with my responsibilities despite feeling so sad inside. There was something constructive about it."

People like Longden who admit to hearing inner voices can generally expect two outcomes: a diagnosis of insanity, and potent medication. But a group of psychiatrists and psychologists believe it's time we reconsidered labels such as schizophrenia and the drugs used as treatment. In fact, they believe we should get people to listen to, and actually engage with, the voices inside their heads.

Longden believes her biggest mistake was in telling a friend she was at university with about her experiences. "I explained that the voices were actually quite positive, but she was horrified and insisted I see a psychiatrist, who ignored my unhappiness and homed in on the voice, assuming it meant I had no sense of normality. For example, I was quite involved with the university television station, and the psychiatrist stated in her notes that I had delusions of being a broadcaster. The second time I saw her, she suggested that I admit myself to hospital for three days for tests."

Three days turned into three months, during which time Longden was told that if she left, she'd be sectioned and forced back. The drugs she was coerced into taking did little except cause weight gain, and the terrifying label of schizophrenia she was given was, Longden believes, directly responsible for the arrival of 12 very hostile inner voices.

Like most multiple-voice hearers, Longden says one voice was dominant. "He was demonic, and had a visual manifestation of a huge grotesque figure swathed in black. His threats were graphic and violent. The other voices, which were less clear, would back him up."

As if this wasn't enough, back at university Longden found herself the victim of a bullying campaign. "People had heard about where I'd been and within a week, my door in the halls of residence had been defaced, and I was spat at. I started to self-harm. The worst instance was in the student bar when a group of people asked me to stub a cigarette out on my forearm. When I did it, they cheered."

Longden became suicidal and was sectioned. After seven weeks back in hospital, she went to stay with her parents in Bradford, where she continued to self-harm and her voices were louder than ever. Her psychiatrist told her it would almost have been better if she'd had cancer because it would be easier to cure.

Finally, the breakthrough came. "Everyone had treated me with this total lack of hope, and as completely passive. But then I was put in touch with a psychiatrist who asked me what I thought would help me. When I said I felt I could deal with the voices better when my mind was clear, he supported me to reduce the medication. Better still, he suggested that I engage with the voices because they probably had a symbolic meaning that might help me recover."